Product Manager with proven experience building and optimizing digital banking products at scale for 11M+ users across Africa. Expertise in payments, mobile channels (USSD/SMS), and fintech integrations, combining strong commercial awareness with technical execution. Skilled at translating business goals into product roadmaps, defining flows for top-ups, authentication, and settlements, and delivering data-driven growth while ensuring regulatory and compliance alignment. Passionate about building seamless, trustworthy financial and merchant experiences in emerging markets.
Product Manager
Marina, Lagos, Nigeria
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Summary
Own end-to-end product lifecycle for UBA’s USSD and SMS banking platforms serving over 11 million users across key African markets.
Highlights
Translated business goals into user stories, acceptance criteria, and product roadmaps aligned with revenue growth and customer experience metrics.
Launched an enhanced authentication logic for high-value transactions, improving conversion rates and reducing transaction drop-offs by double digits.
Launched Advanced Top-Up features on USSD (airtime and data credit purchases) with appropriate transaction limits and checks, generating a 5% revenue increase while maintaining a secure, low-friction experience.
Supervised cut-over of end-user billing to telcos, defining test cases, validating edge scenarios, and coordinating go-live to prevent incorrect charges and minimise operational risk.
Partnered with fintechs and aggregators to integrate third-party services, aligning on technical, security, and compliance requirements to protect transaction integrity and customer data.
Led cross-functional sprint reviews, aligning engineering, marketing, and operations on delivery milestones, trade-offs, and go-live plans.
Associate Project and Procurement Manager
Ikeja, Lagos, Nigeria
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Summary
Managed inbound shipments and vendor relationships alongside the Country Head of Procurement, focusing on operational risk, cost exposure, and supply continuity.
Highlights
Reduced demurrage costs by 35% by building a real-time dashboard that tracked shipment timelines and flagged at-risk consignments, enabling proactive intervention and loss prevention.
Supported negotiations with local and international suppliers to secure better pricing and reliable delivery, reducing financial and operational risk in the supply chain.
Contributed to A/B testing of product packaging variants for the mother-and-child segment, using performance data to guide decisions on the most effective and compliant packaging.
Took part in the Tin-to-Jar packaging transition, coordinating timelines across production, inventory, and go-to-market to avoid stock-outs and regulatory issues.
Collaborated with marketing, regulatory, sales, and logistics teams to ensure compliant, on-time product availability nationwide.
Bachelor of Engineering
Electrical Engineering (Power and Machines)
Professional Certificate
Data Analytics
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Diploma
Product Management
Issued By
Asana
Issued By
Pendo
Issued By
Project Management Institute (LL)
Issued By
ProductDive
Fraud prevention mindset and risk-based product thinking, Secure transaction design for USSD and SMS banking journeys, Authentication flows and step-up verification for high-value transactions, Risk mitigation in digital channels and exposure reduction to unauthorised activity, Regulatory and KYC awareness, partnering with compliance teams in a Tier-1 bank..
Cross-functional collaboration with Engineering, Compliance, Marketing, and external fintech/aggregator partners, Working with regulatory stakeholders and telcos to ensure compliant, reliable services, Agile delivery, backlog prioritisation, user stories, and sprint planning, Vendor and partner management, including pricing and commercial optimisation..
USSD, Mobile Channels, Digital Payments, Fintech Integrations.
Product discovery, requirements definition, roadmap ownership, KPI/OKR definition and monitoring for revenue, adoption, risk outcomes, A/B testing, experimentation, hypothesis-driven decision-making, Product analytics (funnels, drop-off analysis, cohort insights) using SQL and Excel, Journey mapping, UX optimisation, and balancing security with customer experience..
SQL, Advanced Excel, PowerPoint, Figma, Miro, Jira, USSD and mobile channel tooling; reporting and dashboarding tools..
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Summary
Leading the development of the 919 USSD Auto Top-Up service, enabling customers to set threshold balances and automatic top-up amounts, aimed at improving convenience, boosting engagement, and reducing service interruptions.
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Summary
Led delivery of a USSD feature that allows approved external partners to freeze account freeze requests to protect customers during suspected fraud cases.
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Summary
Led the end to end delivery of a USSD security control that temporarily blocks customer PIN access after three failed entry attempts to reduce fraud exposure and unauthorized transactions.
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Summary
Introduced an improved authentication step for ₦20,000+ transactions. Increased transaction volume by 10% and strengthened security compliance.