Product Manager with 3+ years of experience building and optimizing digital products for 11M+ users across Africa. I translate complex business goals into clear product requirements, actionable workflows, and measurable outcomes. My approach is grounded in data, using funnel analysis, cohort insights, drop-off analysis, and A/B testing to improve adoption, revenue, and user experience. I collaborate effectively across Engineering, Compliance, Marketing, and external partners in remote-first, agile environments, and I bring a strong evaluation mindset to every initiative through clear acceptance criteria, rubrics, and quality benchmarks. Passionate about AI-driven products and scalable systems that create meaningful impact at scale.
Product Manager
Marina, Lagos, Nigeria
→
Summary
Digital Channels | 11M+ Users | Cross-functional Agile Delivery | Remote Collaboration
Highlights
Owned end-to-end product lifecycle for UBA’s USSD, SMS, and mobile banking channels, turning business goals into clear user stories, acceptance criteria, and KPI/OKR-driven roadmaps.
Designed and shipped secure, compliant authentication, top-up, and account-freeze experiences across app and USSD, using high-fidelity workflows and UX best practices to reduce friction and errors.
Built and enforced evaluation rubrics (edge-case test matrices, go-live checklists) that improved release quality, reduced customer-facing defects, and minimised operational risk.
Used SQL and Excel to run funnel, drop-off, and cohort analyses across mobile and USSD, surfacing Mixpanel-style insights to prioritise roadmap bets and resolve key user pain points.
Led cross-functional sprints and launches with Engineering, Marketing, Operations, and fintech partners, delivering features like Advanced Top-Up and improved high-value authentication that lifted revenue by 5% and transaction success by 10%.
Associate Project and Procurement Manager
Ikeja, Lagos, Nigeria
→
Summary
Supply Chain Analytics | Dashboard Development | Cross-functional Collaboration
Highlights
Built a real-time shipment tracking dashboard using advanced Excel and data visualisation, cutting demurrage costs by 35% through proactive, data-driven intervention.
Supported A/B testing of product packaging variants, analysing performance data to drive evidence-based decisions on packaging design and regulatory compliance.
Collaborated with Marketing, Regulatory, Sales, and Logistics teams to ensure compliant, on-time product availability nationwide.
Bachelor of Engineering
Electrical Engineering (Power and Machines)
Professional Certificate
Data Analytics
→
Diploma
Product Management
Issued By
Asana
Issued By
Pendo
Issued By
Project Management Institute (LL)
Issued By
ProductDive
SQL, advanced Excel, PowerPoint, Figma, Miro, Jira, USSD and mobile channel tooling, reporting/dashboarding tools, n8n, Zapier, Claude (automation and AI‑assisted workflow tools).
Cross‑functional collaboration with engineering, data, compliance, marketing, telcos, regulators and fintech partners, including agile delivery, backlog prioritisation, vendor management, and contributions to internal governance, policy, and control frameworks for digital channels.
Digital banking and payments (USSD, mobile, wallets), fintech integrations, product discovery, roadmapping, KPI/OKR definition, experimentation, and product analytics (funnels, cohorts, drop‑off analysis).
Risk‑based product thinking, fraud prevention mindset, secure and inclusive journey design, authentication and step‑up flows, balancing UX with regulation, KYC and data protection, responsible algorithmic decision‑making and impact monitoring.
→
Summary
Led the end‑to‑end delivery of a USSD capability that allows approved external partners to initiate account freeze requests in real time during suspected fraud cases, enhancing customer protection, reducing loss exposure, and strengthening the bank’s digital risk, escalation, and control governance on electronic channels.
→
Summary
Led the end‑to‑end delivery of a USSD security control that temporarily suspends customer PIN access after three failed attempts, reducing fraud exposure and unauthorised transactions while balancing security controls with customer rights, support processes, and regulatory expectations.
→
Summary
Designed and implemented an enhanced authentication step for transactions of ₦20,000 and above, increasing successful transaction volume by 10% while strengthening security, compliance, and transparent decision rules for high‑risk USSD transactions.